Get in touch

Email: contact@apexsecuretech.com

Phone: 0466 788 579

Business hours: 9am – 5pm AEST, Monday to Friday

Common questions

Sensor offline?

Check the device’s power source and confirm the school WiFi network is online. If the sensor doesn’t reconnect within 5 minutes, contact us.

Not receiving alerts?

Check your notification settings in the Apex Secure app and confirm you have an active staff account assigned to your boarding house.

Need to add new staff?

A school administrator can invite new staff members via the Apex Secure app under Settings → Users.

Want to discuss a pilot or deployment?

Reach out via the Contact page or email us directly — we’ll set up a call within 24 hours.

Mosh Support Pty Ltd, trading as Apex Secure Tech · ABN 38 672 919 630

Australian-owned · Australian cloud · Australian support